Careers

We’re Seeking a Driven and Dynamic Sales Associate

Do you love working with people? Are you creative, with a can-do attitude and a desire to make an impact on a growing business? If you said yes, then you sound like the type of person we’re looking for!

Since 2008, Baldwin Hardwoods has delivered high quality custom furniture and hardwood lumber and slabs that inspire and delight our clients. 

We are seeking a driven and dynamic Sales Associate to play an important role on our team, working closely with commercial and residential clients to bring custom furniture projects to life – from concept to completion – and facilitate sales of hardwood lumber and slabs. This full-time role will involve the following activities:  

• Working closely with clients to conceptualize, design, execute and deliver one-of-a-kind custom furniture projects for commercial and residential applications 
• Advising customers on selecting dimensional wood, live edge slabs and woodworking products in our retail showroom 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide great client service: Provide quick and accurate responses to client questions and maintain our high standard for customer service
• Cultivate and grow our client base: Strengthen relationships with existing customers and proactively connect with new customers using existing channels and creative new approaches 
• Engage with and support customers: Work with showroom visitors, answer questions, help customers select products and kick off new custom furniture projects 
• Design furniture projects: Working with our existing catalog of designs, use SketchUp or a comparable design program to create digital drawings for customer approval and to provide direction to our skilled craftsmen. (Will train on Google SketchUp, but some experience is a bonus) 

PERFORMANCE STANDARDS:

• Hitting weekly and monthly sales goals through proactive outreach and timely client communication focused on creating furniture project proposals, gaining approval and moving projects into production 
• Excellent written and verbal communication skills – both digital (email) and in person / phone  
• Diligent in using our customer relationships management (CRM) system and keeping accurate records to ensure good communication across the company. 
• Results-oriented, with ability to run reports and track business metrics on an ongoing basis
• Self-driven, takes initiative and able to execute and prioritize without direct supervision 
• Maintains a professional appearance and demeanor 

REQUIREMENTS

• 2-5 years of retail sales or customer service experience preferred, including use of CRM systems to manage and track sales activity 
• Bachelor’s degree in construction management, building technology, industrial design, interior design or related discipline preferred
• Bonus skills / experience: 
  • Construction, home building, trim carpentry or other woodworking experience    
  • Graphic design or industrial design experience, including familiarity with SketchUp or CAD programs 
• Positive attitude and a team player – we seek a great co-worker who shows willingness to learn and grow
• Must have a valid driver’s license and reliable personal vehicle. 

PAYSCALE

• $45,000 – $48,000 salary (depending on experience)
• Plus commission on custom furniture sales 
• 50% coverage of health care premiums 

SCHEDULE

• Full time – 40 hours / week 
• Mon – Fri, rotating in Saturdays with the team  

WORK AUTHORIZATION 

• United States (Required)

WORK LOCATION

• Baldwin Hardwoods Showroom: 1225 Red Cedar Circle, Fort Collins, CO 80524
• Local travel required 

PAY FREQUENCY

• Bi weekly